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Privacy Policy

A legal disclaimer

Effective Date: 07/04/2025

Brown Sugar Theory (“BST,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website www.brownsugarytheory.com and interact with our services.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following categories of personal information:

2. How We Use Your Information

We use your information to:

  • Provide and personalize our services.

  • Process transactions and appointments.

  • Communicate with you about promotions, tips, and updates.

  • Improve our website, services, and customer experience.

  • Detect and prevent fraud or other prohibited activities.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers who help us operate the website (e.g., booking systems, email marketing, and payment processors).

  • Legal authorities if required to comply with a legal obligation or protect our rights

4. Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know the categories of personal information we collect and use.

  • Request access to the specific pieces of data we’ve collected about you.

  • Request deletion of your personal information.

  • Opt-out of the sale of your personal information (we do not currently sell any data).

To exercise these rights, email us at info@brownsugartheory.com with “California Privacy Request” in the subject line.

We will verify your identity before fulfilling your request.

5. Cookies and Tracking

BST uses cookies and similar tracking tools to:

  • Analyze website traffic and trends.

  • Customize content and ads.

  • Enhance user experience.

You can manage cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Data Security

We implement industry-standard security practices to protect your information, including HTTPS encryption and secure third-party processors. However, no method of transmission is 100% secure.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy at any time. When we do, we will revise the "Effective Date" at the top of this page. Significant changes will be announced on our site

10. Contact Us

For questions or requests regarding this Privacy Policy, contact us at:
Brown Sugar Theory
Email: info@brownsugartheory.com
Address: 3575 San Pablo Dam Rd. El Sobrante, CA 94803
Instagram: @brownsugartheory

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