Studio Policies: The Sweet Code of Conduct
- Ashley Nelson
- Oct 18
- 2 min read
(A little sugar, a lot of clarity.)
Deposit Required
Every appointment at Brown Sugar Theory requires a non-refundable deposit to secure your time slot. Deposits go toward your total balance and help us keep things smooth, fair, and flowing for everyone.
Cancellations & Reschedules — 24 Hours’ Notice, Please!
Life happens, we get it. But if you need to cancel or reschedule, please do so at least 24 hours before your appointment.Less than 24 hours? Your deposit maybe be forfeited.No-shows? Full service amount may be charged.We believe in grace, not chaos.
No Guests. No Children. No Exceptions 🚫
We love good company, but your service time is your sacred self-care time. For everyone’s safety, comfort, and privacy, only the client being serviced is allowed in the studio. No guests, no kids, no plus-ones. Just you!
Female Clients Only
Brown Sugar Theory is a women-centered studio.At this time, we exclusively serve female clients to maintain a space rooted in comfort, privacy, and the spirit of feminine care.
Learn More — Knowledge is Luxury
If this is your first visit or you’re curious about how to prep, care, or get the most out of your wax/sugar session, visit our [Prep + Aftercare Guide] .
Payments — Smooth & Cashless 💳💫
To keep things safe and seamless, Brown Sugar Theory is a cashless studio.We accept:
Preferred Mobile Payments: Zelle, Venmo, Apple Pay, or Cash App
Credit/Debit Cards: Visa, American Express, Mastercard, Discover
✨ No cash payments accepted. ✨Your payment should be as smooth as your skin — simple, secure, and digital.
Final Note — Respect the Ritual 🤎
At Brown Sugar Theory, we honor your time, your skin, and your trust. Our policies are designed to protect both your experience and our craft. By booking an appointment, you agree to follow these studio guidelines so every visit feels like a luxury, not a hassle.